Description of Services
Monifi Technology Group offers varying levels of support agreements which are uniquely customized to fit a client’s needs. All include quality, timely and professional on-site support, as well as live 24x7x365 help desk support. We customize each support agreement to match each client’s specific needs.
Dedicated On-Site Support
We can place one or more Support Specialists onsite for you to work on a full-time basis. You receive all the benefits of a full service support contract plus the presence of one or more Monifi Support Specialist to assist you at all times.
24×7 Global Support Group
Technology is not infallible, and issues can occur at any time, Monifi Technology Group provides client’s access to a round-the-clock Technical Support, whether it be remotely or oniste. Our Support Group is staffed 24x7x365 with fully trained individuals who are extremely knowledgeable and well-versed in handling any unexpected issue or general support question that a site may encounter.
Monifi Technology Group Approach:
IT Infrastructure Design & Development: Monifi coordinate the specifications, implementation details, and timelines of the concepts developed to ensure a flawless startup, relocation, or technology enhancement.
Bid Evaluation: Our team will select or assist in selecting the qualified vendors and negotiating contracts, making sure that the vendor’s capabilities are properly aligned with the requirements of the project.
IT Construction Management: Monifi will work with you in managing and executing any IT infrastructure installation to ensure you have a smooth and effective startup, relocation or technology enhancement.
Technology Integration: Finally, we will assist you in proactively managing the technology infrastructure and ensuring everything runs smoothly. This will be accomplished by Monifi providing you a team of IT professionals that are on call 24/7/365.
Providing Information Technology Support to all types of industries as well as specializing in Hospitality. We have the team that can provide the security and support you need.
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