On Site IT Support

On-site IT support is a flexible and cost-effective alternative to hiring. Contact us today to learn more about our on-site IT services.

On-Site IT Support

Not all IT solutions can be easily delivered off-site. That is why we strive to provide our customers with quality on-site IT services and support tailored to your specific business needs. As your company grows, you need a network that is capable of growing with you.

 

Your PCs, laptops, servers, tablets, and other devices must be able to keep up while also maintaining top-tier security. Our cost-effective IT support can help ensure that your business continues to operate efficiently with help from our on-site IT support.

PC Support

Computers are a costly investment but even the best PCs are not immune to problems. From web pages that load too slow to continuous crashes, these delays can have a serious effect on your productivity. For all of your computer repair, service, or upgrade needs, our IT professionals can help. Allow our team of technology experts to investigate the issue and troubleshoot your computer or network to target the problem. Once we’ve discovered the issue, we will do our best to resolve it. We have experience working with all types of devices and platforms, including Windows and Apple, as well as iPhones, iPads, iPods, Android devices, and all other desktop and laptop computers and tablets.

Virus, Spyware, and Malware Removal

No matter how advanced technology may seem, there is still a real threat of viruses, spyware, and malware. With an open line to the internet, your computer is vulnerable to these threats which can range from annoying pop-ups to devastating wipes of important data. If you have a concerning virus already or are worried about the consequences of developing one, our IT technicians can help.

  • Perform important virus protection software updates (or install new software)
  • Scan your computer or devices for viruses, spyware, or malware
  • Remove any existing viruses, spyware, or malware from your computer
  • Uninstall adware or unwanted programs that may attract viruses
  • Perform a thorough cleanup and optimization of your computers and devices

Client Support

Monifi Technology Group offers varying levels of support agreements which are uniquely customized to fit a client’s needs. All include quality, timely and professional on-site support, as well as live 24x7x365 help desk support. We customize each support agreement to match each client’s specific needs.

24×7 Global Support Group

Technology is not infallible, and issues can occur at any time, Monifi Technology Group provides client’s access to a round-the-clock Technical Support, whether it be remotely or oniste. Our Support Group is staffed 24x7x365 with fully trained individuals who are extremely knowledgeable and well-versed in handling any unexpected issue or general support question that a site may encounter.

Sharing of Networks, Files, and Printers

As a business, staying in one spot isn’t always possible. Whether you’re at your desk or on-the-go, you’ll want to maintain control over your devices. If you have multiple computers, tablets, or other internet-enabled devices, connect them through a wireless network. We can help set you up with a secured wireless connection that will allow you to easily add devices, share files, and print documents as needed.

Mobile Device Support

Your mobile devices allow you to keep in touch no matter where you go. If your Android or Apple device is not working properly or you need assistance with some other mobile task, allow us to provide a solution.

New Device Setup

If you’ve recently purchased a new PC or other device and need assistance setting it up, we can help. From installing printers and scanners to transferring data from your old computer, we have the skill and resources needed to make the process easy.

Data Backup and Recovery

The data on your computer is important. Therefore, you want to have the proper safeguards in place to ensure that it doesn’t disappear or become unusable. Our data backup and recovery services ensure that your data remains safe on an external device and/or the cloud. We also provide a Backup service that turns into a Server in case one of your servers goes down. You can continue to operate until your original server is either repaired or replaced.

 GET YOUR BUSINESS OPTIMIZED – CALL NOW

We’re here to make your job easier and more efficient.